Employee focus

 

Peter McGarry

National Manager Insurance

I look after the insurance activity for HESTA, Cbus, AustralianSuper, HOSTPLUS, AUST(Q), IRIS and AusFund, with activities including Underwriting, Claims, Assessment, and the Training & Quality related to those activities. 

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Craig Willingham

IT Security and Risk Manager

Essentially my role is about preventing issues that may adversely affect the services that the Superpartners IT team deliver. I have a specific focus on IT security and disaster recovery.

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Melissa Gould

Employer Services Assistant

I am an Employer Services Assistant and have been in this position for nearly two years. My role involves migrating employers across to use our e-commerce solutions such as Super FileManager and Employer Super Site.

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Saurabh Agrawal

Contact Centre Team Leader

I’m responsible for managing 11 Contact Centre consultants. I support them to achieve excellent service standards on every interaction they have with members and employers on the phone.

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Nicole Carnovale

Strategic Marketing Manager

I have strong Client facing role in the Strategy and Communications team. I’m focussed on marketing our online products to Clients and users, and working with them to resolve any issues or risks associated with the product.

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Belinda Allen

Customer Service Consultant – AustralianSuper Fund Team

My role at Superpartners is to provide effective, efficient and outstanding customer service to both AustralianSuper member and employers.

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We know what we’re talking about with 10% of our employees licensed to give limited financial advice

Jason Murphy

Passionate Executive Product Administrator
Enthusiastic Events Promoter

I am an Executive Product Administrator which means I am responsible for  processing administration work mainly focusing on communication and correspondence, insurance, contributions, benefits and reports. I also look after the more complicated issues that require investigation.

I am quite the adrenaline junkie… I love snowboarding, skiing, surfing, wakeboarding, skydiving, skateboarding and really anything that will get the heart pumping! I am a very social person, hence why I love our work events.  I have also just recently started up dj-ing which is proving to be great fun.

 
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