Belinda Allen

Customer Service Consultant – AustralianSuper Fund Team

My role at Superpartners is to provide effective, efficient and outstanding customer service to both AustralianSuper member and employers.

Progressing already

When I initially started at Superpartners I only took calls from Members and after only 10 months I was asked if I wanted to answer queries from both members and employers. I considered this a great opportunity to increase my skill set and also to add more diversity in my role so I leapt at the opportunity and took up the additional training.

I can see a future here for me

I like working here because the atmosphere in the call centre is fantastic and there is a great vibe and energy. I love the diversity my role brings especially in the last two months since I have been trained to take calls from both members and employers. I can see my career progressing here. I’d like to continue learning the ropes in my current role for a little while and once I’m totally confident, I’ll eventually look at ASX, and then who knows from there, maybe one day I’ll move into a senior position.

Karaoke brought me and my husband together

When I’m not at work you’ll find me socialising with my husband and family and friends. I really enjoy going to Karaoke bars too, in fact that’s where I met my husband! I dabble in a little Texas Hold'em too at local clubs