Information technology

In addition to offering a comprehensive suite of administration services to our Clients, we also deliver core IT services and support.

Our IT team is committed to delivering high levels of customer service, technical expertise, innovative solutions and reliable cost effective technology solutions for our Clients.

We provide IT services to many of our Clients. They get the benefit of a service-oriented technology strategy and new and innovative solutions to meet their complete IT requirements. At the same time, Clients can leverage Superpartners’ large scale buying power and our access to IT providers including HP, Telstra, Microsoft and SAP.

We can also tailor existing IT solutions to ‘fit’ the changing requirements of our Clients. We offer scalable and flexible IT support solutions.

Managed Services

Our IT managed services offerings helps drive down Clients’ operational costs. We provide access to leading edge technologies, Information Technology Infrastructure Library (ITIL) expertise, and technical knowledge with an emphasis on customer service excellence and quality.

Our IT managed services include:

Client support services including, desktop, service desk and network support
Purchasing and leasing IT equipment
Remote access services, Blackberry devices, file/print and exchange services
Technical consultancy and project management
Complete end-to-end IT systems

Please contact us for more information on our technology infrastructure and consulting services.

Tracey Ruse

Passionate Project Delivery & Support Lead
Devoted hospital volunteer

I’m responsible for managing the trainers who will be delivering the training for our new system once it rolls out. I am also reviewing support requirements for post launch, as well as looking at the needs of external parties including our Clients.

I love travelling and try to go overseas at least once every two years. I don’t like to visit the same place twice as I think there are so many places in the world that I am yet to discover. My favourite places so far though are Africa and New York.