Insurance and claims administration
We make it simple for members to try and protect their future.
In addition to our core services of superannuation administration, we also administer diverse insurance solutions. For Client related insurance and claims services, please visit our Client Services area.
Our insurance and claims services for members include: Member contact centre Insurance underwriting Tele-claims Complaints handling Binding death nominations
We have the capability to manage a range of insurance offerings, with expertise in the following areas:
Insurance
- Arranging underwriting of members
- Arranging tele-underwriting of members
- Providing systems for on-line underwriting of members
- Insurance transition consultation service
- Data base reporting and query generation
- Insurance tender consultation
Claims
- Basic claims administration
- Handling tele-claims from members
- Member claims triaging
- Member claims assessment
- Denied claim reviews
- Claims staking process
- Claims audit reviews
- Claims review committee consultation
Other Trustee insurance and claims services
- Complaints handling
- Recommendation of death benefit distribution
- Objections handling
- Binding death nomination
Click here to download the fact sheet and find out more about our insurance and claims administration services.
 |
Greig Norman
Passionate Financial Accountant
Live radio sports broadcaster
My role is to prepare financial reports for the Queensland funds and for AUSfund. I also prepare the monthly and quarterly tax lodgements with the ATO, produce APRA returns for AUSfund and I maintain the Trustee general ledgers for all funds. These record all of the fund's operating income and expenses throughout the year and form the basis of the financial accounts which are presented to the funds quarterly.
Outside of work my two main focuses are the two Fs - family and football (Collingwood ). My wife and three sons are very special to me. |
| |
| Close |
|
