Insurance and claims administration services
In addition to our core services of superannuation administration, we also administer diverse insurance services for Clients to complement their insurance products to members. For member related insurance and claims services, please visit our Member Services area.
Our insurance and claims services for Clients directly include:
- Insurance underwriting
- Claims audits and reviews
- Complaints handling
- Binding death nominations
We have the capability to manage a range of insurance offerings, with expertise in the following areas:
Insurance
- Arranging underwriting of members
- Arranging tele-underwriting of members
- Providing systems for on-line underwriting of members
- Insurance transition consultation service
- Data base reporting and query generation
- Insurance tender consultation
Claims
- Basic claims administration
- Handling tele-claims from members
- Member claims triaging
- Member claims assessment
- Denied claim reviews
- Claims staking process
- Claims audit reviews
- Claims review committee consultation
Other Trustee insurance and claims services
- Complaints handling
- Recommendation of death benefit distribution
- Objections handling
- Binding death nomination
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Liam Murphy
Passionate Learning & Organisational Development Consultant
Enthusiastic stage actor
A big part of what I do is run induction training, which includes systems training, customer service and training new-starters about superannuation in general.
I just bought my first investment property off-the-plan (first of many, I hope) – so I’m saving like mad at the moment by working weekends at Boss Orange. |
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