For all their superannuation enquiries, members of superannuation funds administered by us have access to our contact centre’s trained consultants.
Members can call to discuss their account, make changes to their account details, and all other general enquiries.
Our contact centre consultants are trained to represent our Clients’ brands with confidence, with specialised product and service knowledge.
Our call automation offers calling members of superannuation funds a self-service alternative for addressing their superannuation enquiries.
Using interactive technology, call automation gives members access to information at the touch of a button. Routine caller requests are typically handled through the self-service option, while more complex calls are routed to one of our skilled call centre consultants.
As part of our ongoing commitment to members, we provide limited financial education and advice on superannuation and related matters over the phone.
Our team of advisers consists of licensed professionals who are available to deliver timely and helpful advice. More importantly, they are skilled advisers who are experienced at explaining complex superannuation strategies, simply and concisely.
Contact us to find out more about our contact centres.