Member services

Our products and services support everyday Australians across their working life, from setting up their first super account, and throughout their career, making investments, supporting a family and as they move into retirement. Our member services include:

*Personal Financial Advice is limited to information about financial products offered by the trustee of the superannuation fund of which the applicant of the service is a member.

Manuel Bouw

Dedicated Senior Underwriting Administrator
Ardent Comic Artist

I’m the Senior Insurance Administrator for Cbus, HESTA and HostPLUS. This involves quality checking insurance files for members who are increasing, cancelling or querying their cover amounts. I’m also responsible for ad-hoc training to the team, as well as responding to queries from internal and external parties.

I live with my wife, Tanya, and our two daughters; Annaliese (2) and Chelsea (1). When I’m not taking care of the girls I enjoy watching Doctor Who and various other quality television programs, drawing my comic books, listening to AM Radio, and general house duties/repairs.