our services3

Services overview

Superpartners brings the benefits of scale and innovative solutions to the administration of Industry Super. We aim to offer an unparalleled breadth of products and services to Clients, their members and employers. 

We help our Clients stand out. For members that means a better customer service experience that meets their needs at every stage of their working life. For employers that means easy to use systems.

Our core expertise includes administering contributions, benefits, member and employer communications, online services, insurance, claims and investment administration and retirement services.

Client services

For our Clients, we provide dedicated teams with a mission to deliver a superior customer experience to members and employers.

In addition to our core super administration, contributions and benefits services, we also offer our Clients, financial reporting, business intelligence, project management, insurance and claims administration, information technology and consulting services.
 

Employer services

Employers from a diverse range of industries including building and construction, healthcare, hospitality and motor trades contribute superannuation on behalf of their employees.

We aim to make the business of handling superannuation for employers simple and reliable, making it easy for them to manage their superannuation obligations.

Member services

Our products and services support everyday Australians across their working life, from setting up their first super account, and throughout their career, making investments, supporting a family and as they move into retirement.

We love talking on the phone; our contact centres answer most calls within 60 seconds

Brian Bautista

Passionate Senior Customer Service Consultant
Part-time DJ

My role is really to provide support for the call centre regarding any products and fund processes , as well as to assist with any calls escalated by a consultant.

My favourite place to go outside work would definitely be the beach and my favourite holiday would be in the islands in the Philippines around Boracay.

I usually spend my weekends DJing at a few venues but my main past time is digging for vinyl.

 
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